Privacy policy
Privacy Policy
Last updated: 30 April 2026
At Beeveu Pte. Ltd. (“Beeveu”, “we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
This policy is designed in accordance with Singapore’s Personal Data Protection Act (PDPA).
1. Information We Collect
When you interact with Beeveu, we may collect the following information:
- Contact details: Name, email address, phone number, delivery address
- Order details: Products purchased, preferences, delivery instructions
- Payment information: Processed securely via Shopify and payment providers (we do not store your card details)
- Device & usage data: IP address, browser type, interactions with our website
- Communications: Messages, gift notes, or enquiries you send to us
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer support and respond to enquiries
- Personalise your shopping experience
- Improve our products and services
- Send updates, promotions, or marketing communications (you may opt out anytime)
- Prevent fraud and ensure platform security
3. Sharing of Information
We only share your information when necessary, including with:
- Shopify (our e-commerce platform)
- Payment providers (for secure transactions)
- Logistics partners (for delivery fulfillment)
- Marketing tools (e.g. email or ads, if applicable)
We do not sell your personal data.
4. Data Protection & Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
All transactions are securely processed through trusted third-party providers.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfil your orders
- Comply with legal obligations
- Resolve disputes
6. Your Rights (Under PDPA)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
To exercise your rights, contact us at the email below.
7. Cookies & Tracking
We use cookies and similar technologies to:
- Improve website performance
- Understand user behaviour
- Provide relevant marketing
You can manage cookie preferences through your browser settings.
8. Analytics & Website Usage
We use analytics tools, including Shopify Analytics and Microsoft Clarity, to better understand how visitors interact with our website.
These tools may collect information such as:
- Pages viewed
- Time spent on pages
- Clicks, scroll activity, and navigation behavior
- Device and browser information
- Approximate geographic location
- Anonymous usage patterns through session recordings and heatmaps
This information helps us improve website performance, user experience, and product offerings.
Microsoft Clarity may use cookies or similar technologies to collect this information. You can learn more about how Microsoft handles data by visiting Microsoft's privacy statement.
We do not sell your personal information to third parties.
9. Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy practices.
10. International Data Transfers
As we use Shopify and global service providers, your data may be processed outside Singapore. We ensure reasonable safeguards are in place.
11. Changes to This Policy
We may update this policy from time to time. Updates will be reflected on this page.
12. Contact Us
For any questions or requests regarding your personal data:
